At BlindPartsHub.co.uk ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using BlindPartsHub.co.uk, you agree to the terms of this Privacy Policy.

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1. Who We Are

BlindPartsHub.co.uk is an online retailer providing blind parts, accessories, and related products.

For the purposes of UK data protection law, BlindPartsHub.co.uk is the “data controller” of your personal information.

If you have any questions about this Privacy Policy or how we use your personal information, you can contact us at:

• Email: privacy@blindpartshub.co.uk

• Website: https://www.blindpartshub.co.uk

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2. Information We Collect

We may collect and process the following types of personal information:

Information You Provide Directly

• Name

• Billing and delivery address

• Email address

• Telephone number

• Account login details

• Order and payment information

• Communications you send to us via email, contact forms, or customer support

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Information We Collect Automatically

When you use our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Time zone settings

• Pages viewed and website activity

• Referral source and browsing behaviour

• Cookies and similar tracking technologies

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Information from Third Parties

We may receive information from:

• Payment service providers

• Delivery and courier companies

• Analytics providers

• Advertising and marketing partners

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3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders

• Deliver products and manage returns or refunds

• Communicate with you about your orders

• Provide customer support

• Improve our website, products, and services

• Personalise your experience

• Detect and prevent fraud or misuse

• Comply with legal and regulatory obligations

• Send marketing communications where permitted by law or where you have given consent

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4. Legal Basis for Processing

Under UK data protection law, we rely on the following legal bases for processing your personal information:

• Contract: to process and fulfil your orders

• Legitimate interests: to improve our services, prevent fraud, and operate our business effectively

• Legal obligation: where we are required to retain records or comply with legal requirements

• Consent: for certain marketing activities and non-essential cookies

You may withdraw your consent at any time.

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5. Payment Information

We do not store full payment card details on our servers.

Payments made through BlindPartsHub.co.uk are processed securely by third-party payment providers. These providers may collect and process your payment information in accordance with their own privacy policies.

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6. Marketing Communications

If you opt in to receive marketing emails, we may send you updates about:

• New products

• Promotions and special offers

• News and updates about BlindPartsHub.co.uk

You can unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email

• Contacting us directly

We will not send you marketing communications if you have opted out.

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7. Cookies

Our website uses cookies and similar technologies to:

• Make the website function properly

• Remember your preferences

• Analyse website traffic and performance

• Improve your browsing experience

• Deliver relevant advertising

You can control or disable cookies through your browser settings.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

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8. Sharing Your Information

We may share your information with trusted third parties, including:

• Payment processors

• Delivery and courier services

• IT and website service providers

• Marketing and analytics providers

• Professional advisers such as accountants or legal advisers

• Government bodies, regulators, or law enforcement where required by law

We only share information that is necessary for the relevant purpose.

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9. International Transfers

Some of our service providers may store or process your information outside the United Kingdom.

Where this occurs, we will ensure appropriate safeguards are in place to protect your personal information, such as the use of approved contractual clauses.

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10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

• Fulfilling orders

• Managing customer accounts

• Meeting legal, tax, and accounting obligations

• Resolving disputes

• Enforcing our agreements

When personal information is no longer needed, we will securely delete or anonymise it.

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11. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Object to certain types of processing

• Restrict how we use your information

• Request transfer of your information to another provider

• Withdraw consent where processing is based on consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us at sales@blindpartshub.co.uk.

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12. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

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13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

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14. Children’s Privacy

BlindPartsHub.co.uk is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.

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15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy regularly.

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16. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

BlindPartsHub
Email: sales@blindpartshub.co.uk

Website: https://www.blindpartshub.co.uk

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