Refund Policy

Welcome to Blind Parts Hub. We want you to be satisfied with your purchase. This Refund Policy explains when returns, refunds, exchanges, and replacements may be available for products purchased through Blind Parts Hub.

Returns Eligibility

Customers may request a return within 30 days of receiving their order.

To be eligible for a return:

The item must be unused, uninstalled, and in its original condition.
The item must be returned in its original packaging.
Proof of purchase, such as an order confirmation or receipt, is required.
Custom-made, special-order, or cut-to-size items are not eligible for return unless they arrive damaged or defective.
Non-Returnable Items

The following items cannot be returned:

Custom or made-to-order blind parts
Clearance or final sale items
Opened or used installation kits
Products damaged due to improper installation, misuse, or normal wear and tear
Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact Blind Parts Hub within 7 days of delivery.

To help us resolve the issue quickly, please provide:

Your order number
A description of the issue
Clear photos of the item and packaging
Depending on the situation, Blind Parts Hub may offer:
A replacement item
A refund to your original payment method
Store credit
Return Process

To start a return, contact Blind Parts Hub customer support with your order details.

If your return is approved:

You will receive return instructions.
You may be responsible for return shipping costs unless the item was damaged, defective, or incorrect.
Items must be shipped back within 14 days of return approval.
Blind Parts Hub recommends using a trackable shipping service, as we are not responsible for lost or delayed return shipments.

Refunds

Once your returned item is received and inspected, Blind Parts Hub will notify you whether your refund has been approved.

If approved:

Refunds will be issued to the original payment method.
Processing times may vary depending on your payment provider.
Most refunds are completed within 5–10 business days after approval.
Original shipping charges are non-refundable unless the return is due to an error by Blind Parts Hub.

Exchanges

Blind Parts Hub may offer exchanges for defective, damaged, or incorrect items, subject to product availability.

If you would like a different item instead of a refund, please mention this when contacting customer support.

Order Cancellations

Orders may be cancelled before they are processed or shipped.

Once an order has shipped, it cannot be cancelled and must follow the return process outlined above.

Custom or special-order items cannot be cancelled once production has started.

For questions about returns, refunds, or exchanges, please contact Blind Parts Hub customer support through your website contact form or customer service email.

Blind Parts Hub reserves the right to refuse returns or refunds that do not meet the conditions outlined in this policy.