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Thank you for shopping with us. We work hard to process and ship your blind parts and window treatment accessories as quickly as possible.
 
Order Processing Times

• Orders are typically processed within 1–2 business days.

• Orders placed after 2:00 PM will begin processing the next business day.

• Orders placed on weekends or public holidays will be processed on the following business day.

• Custom, special-order, or out-of-stock items may require additional processing time.
   

Shipping Methods and Delivery Estimates
We offer a variety of shipping options at checkout. Estimated delivery times are based on the shipping method selected and the destination.

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Express Shipping: 1–2 business days

Please note that delivery estimates do not include order processing time.
 
Shipping Rates
Shipping charges are calculated at checkout based on:

• Order weight

• Package dimensions

• Delivery destination

• Selected shipping method

Free shipping promotions may be available on qualifying orders.
 
Domestic Shipping
We currently ship throughout the United Kingdom and selected international destinations.
International Shipping
International shipping times vary by destination and customs processing.
Customers are responsible for any customs duties, import taxes, VAT, or additional fees required by their country.
We are not responsible for delays caused by customs, weather conditions, postal disruptions, or carrier issues.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please allow up to 24 hours for tracking details to update after the carrier receives your package.
 
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided:

• Delivery may be delayed

• Additional shipping charges may apply

• Returned packages may require a reshipping fee

Please contact us as soon as possible if you need to update your shipping address after placing an order.
 
Lost, Delayed, or Damaged Shipments
If your order arrives damaged, is delayed beyond the expected delivery timeframe, or appears lost in transit, please contact us within 7 days of delivery or the expected delivery date.
To help us resolve the issue quickly, please include:

• Your order number

• Photos of any damaged items or packaging

• A description of the issue

We will work with the shipping carrier to investigate and help provide a resolution.
 
Split Shipments
Some orders may ship in multiple packages depending on product availability, package size, or warehouse location.
You will receive separate tracking details for each shipment if your order is split.
 
Contact Us
If you have any questions about shipping, delivery times, or your order status, please contact our customer service team.
Email: sales@blindpartshub.co.uk  Phone: +44 (0)7989-573765
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